Shipping & Returns

Shipping Policy

We are committed to delivering your order accurately, in good condition, and always on time. Please find below the details of our shipping policy.

Delivery Areas: We ship to most locations worldwide. If you have any questions about whether we can ship to your location, please contact our customer service team.

Shipping Charges: Shipping charges are based on the weight of your order and the shipping method chosen. The total shipping charges will be displayed at checkout before you complete your order.

Shipping Time:

  • Standard Shipping: Typically, orders are delivered within 3-7 business days.
  • Express Shipping: Available for an additional charge, orders are delivered within 1-3 business days.

Please note that these are estimated delivery times and actual delivery times may vary depending on shipping locations and other factors.

Order Tracking: Once your order is shipped, you will receive an email with the tracking information so you can track your order online.

Returns & Exchanges Policy

Your Satisfaction is Our Priority

At Beatrice The Divine, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a comprehensive returns policy.

Return Eligibility:

  • Items must be returned within 30 days of purchase.
  • Items must be unused, in the same condition that you received them, and in their original packaging.

Non-Returnable Items: Please note that certain items such as personalized products, perishable goods, or clearance items are not eligible for returns.

Return Process:

  1. To initiate a return, please contact our customer service team.
  2. You will receive return instructions based on the nature of the return.
  3. Pack the item securely and include the original receipt or proof of purchase.
  4. Once we receive your returned item, we will inspect it and process your refund or exchange as applicable.

Refunds: Refunds will be processed to the original method of payment. Please allow up to 10 business days for the refund to reflect in your account.

Exchanges: If you need to exchange an item, please follow our return process. Once the return is accepted, you can make a separate purchase for the new item.

Contact Us: For any questions or concerns regarding shipping or returns, please contact our customer service team at We are here to help!